A happy Porsche Customer gives praise

GREAT JOB! Eric, Steve, Carrie and Quentin.

An Email from NEW Porsche customer Buddy Layman Jr. Follows

Ed,

I asked Erik for your e-mail address to pass along some comments on my new Boxster addition but more so for the fine service I got from your dealership. I had no idea that I would buy a car on Wednesday when I had dropped off my Z4 for service next door and just expected to look at a car that I had seen following an internet contact from someone at Hendrick.

I have bought lot’s of cars over the years including a number of Beemers, several Mercedes and many other European brands. I had never driven a Porsche but had ridden in my neighbor’s Boxster. I can honestly say after driving it to Winston today, I am blown away with how much I like it. But, on to the comments:

Erik Graziano did a superb job of showing me the car, answering my questions and generally making me feel at home in your dealership. When he was not available at the time I came in to sign papers and pick up the car, Steve made me feel equally at home and was very informative as to Porsche events and general information on the car. Carrie did a great job with making a process I hate very pleasant and prompt. And, your service manager greeted me and answered a number of questions. All were outstanding.

My wife and I have bought for ourselves and our daughters several cars from your Honda store, Lexus store and your MINI dealer serviced my MINI until I got the BMW.

In any event, my experience in business is that you generally hear from unhappy customers but not nearly as often from the other side. Thanks again for your very professional and enthusiastic staff. I look forward to being a long time customer.

Buddy Layman